Shipping & Returns

Shipping

We process orders within 4-7 business days. Delivery times vary by location and will be provided at checkout.

Returns

We want you to love your AQUVELLE shower head. If you're not fully satisfied, you may return your unused product within 30 days of delivery for a full refund.

To start a return, contact us at [support@luvielle.store] with your order number.

Damaged or Defective Items

If your product arrives damaged or defective, contact us within 7 days of delivery and we'll send a replacement at no extra cost.